Windows 10 Remote Desktop Mouse Disappears: A Known Issue?

Are you experiencing issues with your mouse cursor disappearing when using Remote Desktop in Windows 10? You're not alone. Many users have reported this problem after upgrading to Windows 10, and it can be frustrating and inconvenient.

Prior to the upgrade to Windows 10, users who had previously used Windows 8 may have noticed that their mouse cursor behaved differently. However, with the introduction of Windows 10, this behavior has changed, causing the mouse cursor to disappear when in a Remote Desktop session.

One workaround for this issue is to set the local computer user profile to match the Windows Black - extra large cursor size. This allows the cursor to behave as expected when switching between remote and local settings. However, some users may find this solution inconvenient or impractical.

Is this a known bug? The answer is yes. Microsoft has acknowledged the issue and is working on a solution. The exact update that will correct this behavior has not been specified, but it is likely to be included in a future Cumulative Update (CU).

For those who have experienced this issue, it may be reassuring to know that the remote session does recognize the correct cursor settings, even if they change when switching between displays or applications. The problem lies in the inconsistency between the remote server's cursor settings and those of the local machine.

The symptoms of this issue are consistent across multiple devices, including work computers running Windows 10 Enterprise LTSC 2019 and Windows 10 build 1809, which primarily connect to Remote Desktop Services (RDS) servers running Windows Server 2019 STD LTSC.

While a solution is being worked on, users can continue to use the workaround of setting their local computer user profile to match the remote server's cursor settings. Hopefully, an update will soon be available to resolve this issue and provide a smoother experience for Remote Desktop users in Windows 10.

Windows 10 remote desktop mouse disappears